Frequently asked questions

Account creation is free. Trading incurs transparent fees on swaps, P2P, gift cards, and withdrawals as shown on the Pricing page and in-app before you confirm.

Use the demo buttons on the login page for User, Vendor, or Admin roles. Credential login routes by role when registered with the mock API.

Demo mode uses browser localStorage (empire_platform_config, empire_user, etc.). Clear site data to reset. Production should use a secure backend.

After admin or vendor approval, payouts are credited to your fiat balance instantly in the demo. Real-world timing depends on your payment partners.

When you start a trade, crypto is logically held until the seller confirms payment or a dispute is resolved. Vendors release funds from their order queue.

Go to Settings → Security in the user app, scan the QR code with Google Authenticator, and save your backup codes.

Yes. Upload all HTML, CSS, JS, and image files. Set index.html as the site entry. The trading app lives at app.html.